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COVID-19 Resources

COVID-19 Resources

If the Covid-19 situation has affected your ability to pay rent or utilities, required you to find affordable access to internet and/or a computer for at-home learning or work, or you have been displaced from your work, below are some resources you are encouraged to explore.

Re: CDC Order to Halt Evictions

The Centers for Disease Control and Prevention (CDC), located within the Department of Health and Human Services (HHS) announced the issuance of an Order under Section 361 of the Public Health Service Act to temporarily halt residential evictions to prevent the further spread of COVID-19. This Order is effective September 4, 2020 through December 31, 2020.

Please note that this order does NOT FORGIVE RENT and LATE FEES. There are several things that need to be met to qualify a tenant have an eviction temporarily suspended. More details can be found on the form that must be signed and submitted to landlords. See/download the form at:


City of Tucson and Pima County
Eviction Prevention Program

Pima County CARES Act funding is still available for Pima County households negatively affected by COVID-19 and currently behind on their rent. Community Investment Corporation (CIC), a Tucson-based nonprofit, is administering the eviction prevention money provided by Pima County. Both tenant and landlord/property owner must complete an application and submit the required documentation. The program allows landlords, property owners, or tenants to initiate the application process online at the link below or by calling (831) 292-4308. The link also includes a list of program requirements.

UPDATED December 11, 2020: Unfortunately, all current funding is fully committed to previous applicants. Tenants and landlords in need of Eviction Prevention and/or Rental Assistance from Pima County are currently being put on a WAITING LIST for future assistance. 


Please be aware that filling out this information form does NOT guarantee that you will be eligible for or receive assistance. Completing this form WILL RESERVE a place on a waiting list in the case that more assistance becomes available (your place on the waiting list will be contingent upon determination of your eligibility at a later date).

It will also allow the agency to communicate with you electronically if other assistance becomes available.

Interfaith Community Services – Emergency Financial Assistance

ICS provides financial assistance and short-term case management for individuals or families in emergency situations. The crisis may result from loss of job, illness or injury, or occur during the waiting period for other forms of public assistance.  It is open to all Pima County residents.

Intake applications will be accepted starting Oct. Sept. 9.


Sunnyside Foundation Emergency Relief Fund for Sunnyside School District Students and Families

A partnership between Sunnyside Foundation and SUSD Frontline workers to ensure SUSD students and families hit hardest by health and economic devastation of COVID-19 have easy access to emergency resources from the people they trust most, their educators. 
SUPPORT INCLUDE BUT NOT LIMITED TO: Utility, Rent, Food, Clothing, Hotel Vouchers/ Emergency overnight stays, Deposits for Housing, Medical Emergencies


Community Action Agency

Pima County Community Service Department
2798 E. Ajo Way
Tucson, AZ 85713

The Community Action Agency combats poverty and provides a safety net of basic services for low-income individuals and families in Pima County. CAA connects assistance with case management and other resources to promote self-sufficiency and economic independence. Services include: Emergency Assistance, Food and Nutrition, Medical Prescriptions and Supplies
Rental/Mortgage Assistance, Special Needs, Support Services, Utility Assistance.

CAA COVID-19 Response
The Pima County Community Action Agency has a new hotline to serve those seeking aid from the COVID-19 Rental Eviction Assistance Program that is funded through the Arizona Department of Housing.

Eligibility information and the application is available at

Individuals are urged to complete the online application, but those without internet access can call the state’s 2-1-1 hotline for assistance.

The new Pima County CAA Hotline is 520-724-2505.

  1. Press 8 for COVID-19
  2. Pick a language, press 1 or 2
  3. Press 5 for Eviction Prevention

Staffers will answer questions regarding the status of an application, provide forms that are required for processing, offer direction and assistance to submit pending information, and direct applicants to other resources.

For more information about rental assistance and eviction protection, including forms and necessary document checklists for tenants, go to:  What Tenants Need to Know During COVID-19 (

PPEP Human Services Department

This organization helps people on low income who are in need and provides emergency financial assistance for rent and utilities, and referrals for other needed services.

Toll Free (800) 376-3553
Rental Assistance: (520) 741-4397
Utility Assistance: (520) 770-2506


Catholic Community Services of Southern Arizona

This agency works to serve clients with immediate needs of food, diapers, rental assistance, and more.

Catholic Community Services of Southern Arizona, Inc.
140 W. Speedway, Suite 230
Tucson, AZ 85705

Phone-Voice/TTY: 520-623-0344
Toll Free: 1-800-234-0344
Fax: 520-770-8514

Primavera Foundation

RENT ASSISTANCE is a program that can help you stay housed by assisting you with rent at a time of hardship. Call (520) 395-6420 only on the first business day of the month to leave a voicemail message with your name and phone number. You will receive a returned call within 48 hours, to be informed of the availability of limited funds and receive more information. Once the voice mailbox is full, you will not be able to leave a message until the next first business day of the month when you call again.

More info at:


Low-Income Home Energy Assistance Program – LIHEAP 

A resource to help with both cooling and heating bills. Benefits from LIHEAP can be used to pay for the current or a past month’s natural gas or electric bill. There may even be grants to pay for late fees, deposits and reconnect fees. To qualify for LIHEAP, the applicant must have an income that falls within the program guidelines. Priority for service assistance is determined at the local Community Action Agency level. Higher priority is granted if someone in your home is a senior citizen (60 years of age & older), a person with disabilities or a young child under six years old.

Call the Tucson Urban League at (520) 791-9522 for information on LIHEAP or other utility expense assistance.

Tucson Water Low Income Assistance Program

The Pima County Community Action Agency (PCCAA) administers Tucson Water’s low income assistance program. It is only available for those customers of Tucson Water only.

Contact PCCAA at (520) 243-6770.


Tucson Water offers other programs for low-income customers:
Free water audits for residential customers
Free Smart Home Water Guide
Free toilet replacement, rainwater harvesting grants & loans

Southwest Gas


If you’re facing unexpected financial hardship due to the COVID-19 pandemic, SWG can help you through it. Call 877-860-6020 and select option 3 to discuss flexible payment options and assistance programs available.  

Tucson Electric Power

If you’re having trouble paying your bill, TEP can help. Here are some programs and plans that can assist customers. Visit the link below for more info:


NDIA List of Free and Low Cost Broadband Internet Plans   (

COMCAST is providing high speed internet for qualifying low-income applicants. Free for 60 days followed by $9.95 per month.

COX is offering $19.99 for new Starter internet customers, with no annual contract or qualifications to help low-income individuals and those impacted from Coronavirus challenges, like seniors and college students.

COX also has a special offer for K-12 students who are on free and reduced lunch called Connect to Compete (C2C).  Free for 60 days followed by $9.95 per month if families sign up before the end of September 2020.

Low Cost Desktops and Laptops

Rise Equipment Recycling Center
1134 S. Park Ave.
Tucson, AZ 85719
(520) 623-7162

Rise Electronics is offering a great deal to folks who receive state assistance. Those that are receiving a form of state assistance are eligible to purchase a computer/laptop at the price(s) below. The person will need proof of state assistance and an ID.

  • Desktop ($100) Complete (Flat screen monitor, Tower, Keyboard and mouse), with Windows 10 and Office
  • Laptop ($75-$150) with Windows 10 and Office

** HELP FOR DISPLACED WORKERS ** by Pima County One-Stop Career Center

In March, Pima County launched as a one-stop resource in response to the economic disruption caused by the COVID-19 pandemic.

The county’s One-Stop Career Center also established a dislocated worker hotline, staffed weekdays at 724-5735, to help with things like navigating the
application for Arizona unemployment benefits, identifying job leads, and accessing other county services.

One Stop also offers “Virtual Employability Skills” classes and works with local employers to maintain a listing of available jobs.

Phone:  520-724-5735

Hospitality Workforce Connection

In April, the Arizona Office of Tourism and the Arizona Commerce Authority Office of Economic Opportunity launched the Hospitality Workforce Connection to help connect Arizona’s displaced hospitality
workforce with industries that are urgently hiring during the
COVID-19 crisis. Learn more at


Pandemic Unemployment Assistance (PUA)

AZ PUA logo

PUA provides up to 39 weeks of benefits to qualifying individuals who are otherwise able to work and available for work within the meaning of applicable state law, except that they are unemployed, partially unemployed, or unable or unavailable to work due to COVID-19 related reasons, as defined in the CARES Act. Benefit payments under PUA are retroactive, for weeks of unemployment, partial employment, or inability to work due to COVID-19 reasons starting on or after January 27, 2020. The CARES Act specifies that PUA benefits cannot be paid for weeks of unemployment ending after December 31, 2020.



ARIZONA 211 offers information on other resources that may be able you with assistance finding food, paying house bills, accessing free childcare, or other essential services.

  • Dial 2-1-1 (or 877-211-8661). Arizona Relay callers, dial
    7-1-1 or 800-367-8939 and ask for 877-211-8661.
  • Visit and go the Contact Us Page to
    learn more.
  • Download the 211 Arizona app. (Android | iOS)